Stephen Bajada, B.A., M.S.


Stephen Bajada has authored:

How to build and run a successful Help Desk
· Consolidating Service Desks using ITIL(R) best practices
· ITIL(R) Foundations V3 Certification
· ITIL(R) 2011 Overview  
· Taking ITIL(R)  to the next level in Application Support using AMS 

CIO Decision magazine has quoted Stephen Bajada regarding Mastering ITIL(R) for Process Implementation
Guest Speaker: 
HDI, Pink Elephant, ACEND, Pro-Tech and itSMF Conferences

ITIL Certifications Attained:

ITIL(R) Foundations V2 - V3 Bridging Certification
· ITIL(R) Foundations V3 Foundations Certification
· ITIL(R)  V3 SO Certification
· ITIL(R)  V3 OSA Certification



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