Stephen Bajada, B.A., M.S.
Stephen Bajada has authored:
· How to build and run a successful Help Desk · Consolidating Service Desks using ITIL(R) best practices · ITIL(R) Foundations V3 Certification · ITIL(R) 2011 Overview · Taking ITIL(R) to the next level in Application Support using AMS
CIO Decision magazine has quoted Stephen Bajada regarding Mastering ITIL(R) for Process Implementation Guest Speaker: HDI, Pink Elephant, ACEND, Pro-Tech and itSMF Conferences
ITIL Certifications Attained:
· ITIL(R) Foundations V2 - V3 Bridging Certification · ITIL(R) Foundations V3 Foundations Certification · ITIL(R) V3 SO Certification · ITIL(R) V3 OSA Certification
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